| On-Campus PCs | |
| Network PC Maintenance Charge* | $600 per year |
| Non-Standard PCs** (includes Dell Dimensions and Inspirons) | $1,000 per year |
| Computer Wipe | $200 |
| Storage | $10 per GB per year |
| Home PCs (two choices available: yearly support or time and materials) | |
| Yearly support - Option 1 | |
| Standard PCs (purchases, upgrades, installations) | $600 |
| non-Standard PCs | $1,000 |
| Time and Materials - Option 2**** | |
| Ordering Charge - PCs (Dell) | $50 |
| Ordering Charge - all other hardware*** | $25 |
| Additional Ordering Charge - non-Dell hardware | $25 |
| Service Charge - Dell PCs (Time and Materials) | $25 per half hour (1 hour minimum) |
| Service Charge - non-Dell PCs | $37.50 per half hour (1 hour minimum) |
| Materials | Cost of part |
| Priority Service | Double the charge |
| Exchange e-mail | |
| Archive e-mail | $20 per year |
| Additional space | $10 per GB per year |
| Smartphones (note: phones must be running Windows Mobile6) | |
| Configuration | $50 |
| Support | |
| Yearly support - Option 1 | $50 |
| Pay As You Go - Option 2 | $50 per incident |
* Costs are per workstation, group rates are unavailable
** Non-Dell computers placed on the DOM network after Jan. 1, 2000 will be assessed an additional $400
*** Fee is waived if we install the hardware
**** Time and Materials Home PCs must be under warranty. We cannot accept out-of-warranty PCs.